Frequently Asked Questions

Q  I prefer making an order over the phone and not put my credit card info on the internet.
A  When you order by phone, we enter the into the same order form that you see on the screen.
After you submit your order, our software scrambles some of the digits before storing your
data on our server. Even if a hacker were to penetrate our system, which is very unlikely, the
card numbers stored in that file will not resemble your card number because of our encryption.

Q  Do you sell wholesale
A  We do offer a wholesale program for qualified retailers. Email for details.

Q  Are You a Real Company
A  "Yes we are a real company and have been since 2000"
If you enter JMckinley.com in Google or Yahoo, over 74,000 web pages come up.

Q  Can I ship to a different address?
A  If different than your billing address, we do require an address verification. For
credit card, please contact your credit card issuing bank to have your shipping address
added as an "authorized" shipping address to your account. Or you can send a
fax authorization form. Click here for more information.